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Troubleshooting
User, course, domains
I can't log in
I can't access the course/domain
I'm in the wrong course
I can't create a domain/subdomain
I can't create a course
I can't create a user
I can't add a course to a domain
I can't add a user to a course and domain
Problems with roles
I get an error message when I try to log in
I can't get a completion for my course
Assessments, Question Pool and certificates
I get an error when I try to access the assesment
Wrong results are showing
Answer is correct but shows as failed
Changes are not updated in the Question Pool
Issues with Question Pool customizations
Issue with images in questions
The certificate doesn't display
Issues with certificates
Problems with statistics - incorrect data
Media files
PDF not displaying correctly
Broken images
Videos are not playing/can't be viewed
Issues with videos and images
General UI (fields, labels, language)
Difference in mobile and web layout
Incorrect translations
Problems with UI in language version
Issues with default language
Issue with buttons, labels, and text
Problem using search field
Templates and skins
Issues with the templates and skins