Articles in this section
I can't log in I can't access the course/domain I'm in the wrong course I can't create a domain/subdomain I can't create a course I can't create a user I can't add a course to a domain I can't add a user to a course and domain Problems with roles I get an error message when I try to log in I can't get a completion for my course Troubleshooting Guide: Setting Up the Language Selector

I can't create a domain/subdomain

Updated 5 years ago / 1 min read
  • Do you have the necessary permissions? You can only add/create a domain if you are a Domain or Enterprise Admin (some other roles may be given access in special cases).
  • Have you filled in all the required fields?
  • Are you trying to create the domain in the right location? and where you created the domain. There is a default domain/parent domain so be careful in adding a new domain to a non-parent domain. This will make the domain a sub domain.

If none of these are the cause of the issue or you get an error message (take a screenshot), contact Support for assistance.