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I can't log in I can't access the course/domain I'm in the wrong course I can't create a domain/subdomain I can't create a course I can't create a user I can't add a course to a domain I can't add a user to a course and domain Problems with roles I get an error message when I try to log in I can't get a completion for my course Troubleshooting Guide: Setting Up the Language Selector

I can't add a course to a domain

Updated 5 years ago / 1 min read

Check the following: 

  • Is the domain expired or inactive?
  • Has the course already been added? In rare cases, particularly if there are multiple courses with the same name and information, it can look like a course hasn't been added when in reality it has already been created.
  • Check where the course should be added - if you are in a top-domain setup, the course must be added in the top domain.
  • Check that the person adding the course has the necessary permissions - normal users cannot add a course.

If none of these are the cause of the issue or you get an error message, contact Support for assistance.