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Cursum Support The customer support process Types of support issues and prioritization Enable the Support tile in the Control Panel Flow around critical issues

Enable the Support tile in the Control Panel

Updated 2 years ago / 1 min read

To enable the Support tile in the Control Panel:

  1. In Full Admin, click System Admin, Solution Admin.
  2. On the page that appears, click Edit Active Control Panel Definition and on the Administrator 
    tab, scroll to the bottom to see the Support Center tile.


  3. On the Support tile, click the Edit icon and then click Access toggle button.


  4. Click Save. The Support Center tile is now displayed under Administrator mode in the Control Panel.