Reset a user's password

Updated one year ago / 1 min read

To reset an existing user’s password:

  1. In the Control Panel, click Users and groupsUsers.
  2. On the line of the relevant user, click Reset password.
  3. Enter the new password and confirm it. To let users change their password on next login, select the Change password on next login checkbox, and then click Reset
  • Change password on next login – enable this button to send users a prompt requiring them to change their password on their next login.
  • Notify user about password change – enable this button to send a notification email about the user’s password change.
  • Email sign-in info to the user – enable this button to send the user his or her new login credentials.
  • Email sign-in info to me – enable this button to send the admin or manager a copy of the user’s new login credentials.